We used a big name lawn service for 12 years with only minimal results. In the Fall of 2016 we had Grossman evaluate our lawn and shrubs. They recommended a full service in the Fall. In the Spring and Fall of 2017 they applied a minimal treatment for both lawn and shrubs and the results were fantastic. We had some issues late in the Fall with our shrubs and Grossman responded quickly with a solution. In 2018, we didn't hesitate to sign on with Grossman again.